Cecilia Carelse (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us – whether through our website, email, services, events, or marketing communications.
By using our services, you agree to the practices described in the Privacy Policy.
1. Definitions
Personal Data: Any information relating to an identified or identifiable individual (e.g. name, email, phone number, IP address).
Processing: Any action performed on personal data, such as collection, storage, use, sharing, or deletion.
Controller: The organisation responsible for determining the purpose and means of processing personal data.
Processor: A third party that processes personal data on our behalf.
2. What personal data do we handle
We may collect and process the following categories of personal data:
Identity Data: e.g. Name, company details.
Contact Data: e.g. Email address, phone number, postal address.
Technical Data: e.g. IP address, browser type, device information, cookies.
Usage Data: How you use our website, services, and digital platforms.
Marketing & Communication Data: Your preferences for receiving communications.
We only collect the minimum data necessary for the purposes outlined below.
Comments
When you leave comments on the site, the data shown in the comments form is collected, and also your IP address and browser user agent string to help spam detection. Comments are checked through an automated spam detection service.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Sign-up forms
If you sign-up for the newsletter or any offers, your first name and email address are collected to enable emails to be sent for the newsletter and/or offers.
Cookies
If you leave a comment on this site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. YouTube videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Google Analytics may be used to track and provide information on where visitors come from and what they do on the site.
Contact via website or email
If you contact me with a complaint or query via email, I may keep a record of the correspondence.
3. How we collect your data
You directly provide us with most of the data collected.
The data is collected and processed:
Directly from you: when subscribing to our newsletter or booking/paying for a product or service or post a comment on a Blog Post.
Automatically: through cookies and analytics when you use our website.
From third parties: such as our service providers (Systeme.IO, TidyCal, Stripe).
4. How do we process your data
We process your personal data on the following basis:
• Consent: e.g. when you sign up for marketing emails.
• Contractual necessity: e.g. to deliver courses, workshops, or services.
• Legitimate interests: for business administration, service improvement, and client relationship management.
• Legal obligation: where required to comply with laws or regulatory requirements.
5. How do we use your data
We use your data for the following purposes:
• To send you the email newsletter and promotions. This is done through an email service provider. You can opt-out at any time by clicking the unsubscribe link in the email newsletter.
• To get statistics on interactions with our website and offerings through analytics.
• To comply with legal obligations (e.g. tax or regulatory compliance).
• To respond to your enquiries and provide requested services.
• To manage our client relationships and deliver any contractual services.
6. How is your data stored?
Data provided through comments section and email newsletter signup are securely stored on the website hosting provider, content managing system, and the email service provider’s accounts.
Cookies are stored on your browser.
7. How long is your data kept?
We will only keep your personal data for as long as is reasonably necessary to fulfil the purposes it was collected for, including any legal, regulatory, tax, or reporting requirements.
Retention periods:
Marketing data: until you withdraw consent or unsubscribe.
For example, email newsletter data (first name and email address) is kept as long as you do not withdraw consent or unsubscribe, and the data shows you are actively engaging with the emails (that is, for example, opening them, pressing links on them.) If emails are not being opened or engaged with your data may be deleted from our list.
If you leave a comment on the website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Customer records: up to 7 years after the end of the business relationship (for tax and audit purposes).
General enquiries: up to 2 years.
After these periods, data will be securely deleted or anonymised.
8. Data sharing & third-party processors
We do not sell or trade your personal data.
We may share it with:
• Service providers: WordPress Website hosting (Bluehost), analytics (Google Analytics), email marketing platforms (e.g. Kit, Systeme.io), event booking provider (TidyCal), and other contractors.
• Professional advisers: such as accountants, auditors, or legal advisers.
• Regulatory authorities: where required by law.
All third parties are required to safeguard your data and only process it on our instructions.
International transfers
Some of our service providers may be located outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards (such as EU Standard Contractual Clauses) are in place to protect your data.
9. Cookies and similar technologies
Our website uses cookies and similar tools to improve user experience, analyse traffic, and remember preferences.
• Essential cookies: necessary for the website to function.
• Analytical cookies: help us improve website performance.
• Marketing cookies: track preferences for relevant advertising (if used).
What is a cookie?
A cookie is a small text file that may be stored on your computer or mobile device that contains data related to a website you visit. It may allow a website “remember” your actions or preferences over a period of time, or it may contain data related to the function or delivery of the site. Cookies can be set by the owner of the website or in some cases by third party services the website owner allows to present other information, run content or provide other functionality such as analytics.
How cookies are used on this website
Our website ceciliacarelse.com uses cookies. The purpose of the cookies is to provide you with a better browsing experience and for tracking & marketing purposes.
We use first party cookies. For example, for the Session, Website Analytics, and Accessibility.
By clicking on buttons or links to third party sites or services, you will be redirected to an external site, which has its own cookie and privacy policies over which we have no control.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
How to manage your cookies
Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.
• Google Chrome
• Internet Explorer
• Firefox
• Safari
• Safari Mobile
• Opera
How to revoke consent for cookies
You can revoke your consent any time using the revoke consent button.
Click on this button to revoke consent for cookies.
10. Data security
We take appropriate technical and business measures to safeguard your personal data, including:
• Secure servers and firewalls.
• Limited access controls.
• Confidentiality agreements.
• Regular reviews of our data protection practices.
11. What are your data protection rights?
These are all of your data protection rights. You are entitled to the following:
The right to access – You have the right to request copies of your personal data. We will send you the first copy of this information for free but will charge a reasonable fee for subsequent copies.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
The right to erasure, to restrict processing, to object to processing, and to data portability does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you make a request, we will need evidence to verify your identity and we aim to comply with the request within a month. If you would like to exercise any of these rights, please contact us by email: cecilia@ceciliacarelse.com
12. Children
By providing us with your data, you warrant to us that you are 18 years of age and over.
This website is not intended for children under 18 years of age.
Our services and products are not directed at children under 18 years of age.
We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any information on this Website, including but not limited to Signup Forms, Booking Forms, Comments etc.
13. Automated decision-making
We do not use your data for automated decision-making or profiling that produces legal or significant effects on you.
14. External links and social media
Our website may contain links to external websites or social media platforms. We are not responsible for the content or privacy practices of those websites.
If you click on a link to another website, please check their privacy policies before sharing your personal data.
15. Changes to this privacy policy
We keep this privacy policy under regular review and will place any updates on this web page. If changes are significant, we will notify you directly (where possible).
This privacy policy was last updated on 30 October 2025.
16. How to contact us
If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: cecilia@ceciliacarelse.com